Synetal Solutions Faces Allegations of Unfulfilled Job Guarantees

Apurv Patel, who has been in the UK on a Skilled Worker visa since 2023, said he paid Synetal Solutions £3,600 across February and March for healthcare training after he and a friend were verbally promised guaranteed sponsored jobs.

Eight months later he has received no job offers, interviews or meaningful employment support, he said. He also said he received some training but described it as poor quality and ultimately worthless.

Synetal Solutions said it takes these concerns seriously and disputes the broad allegation that its services or candidate outcomes are fictitious. The company acknowledged the “guarantee” wording in its emails but said contractual terms alone do not resolve concerns about those assurances.

Citizens Advice said it has seen an increase in recruitment‑related scams since the government stopped overseas recruitment for care workers. The charity described the firm’s practices as "unethical".

iHasco confirmed that Synetal Solutions was a customer but said its terms do not permit customers to resell its training content to individuals who were not employees. The company said it was reviewing Synetal Solutions’ account and would take appropriate action if necessary.