Google Cloud outage disrupts UK banks and European services
A power event at a London data centre caused widespread service failures, affecting banks, courts and other online platforms.
Key facts
- Google Cloud said a "power event" caused outages at its europe-west2 data centre.
- Revolut, Lloyds and Halifax reported disruptions to their apps.
- The outage began around 6-7 a.m. UK time.
- Downdetector logged over 1,500 reports of Revolut service issues.
Google Cloud said a power event at its London data centre caused outages in the europe-west2 region. The outage began around 6-7 a.m. UK time. The company referred to its service health dashboard for details.
Revolut, Lloyds and Halifax reported disruptions to their mobile apps. Revolut said it was working to fix the issue and that customers’ money and data were safe.
Other services such as the UK courts’ remote hearing platform, Royal Mail, Microsoft and DPD also reported connection problems. The courts said they were aware of an issue affecting the Cloud Video Platform.
Google Cloud apologized to affected users and said it was investigating the incident. The company did not give a recovery timeline.
Downdetector recorded more than 1,500 reports of Revolut service issues. Users on social media reported problems accessing accounts and making payments.
Context
Google Cloud provides infrastructure for many online platforms, including banks and court services. A power event at a data centre can interrupt the services that rely on that infrastructure.
How outlets headlined it
- BBCGoogle Cloud says 'power event' behind outage hitting UK banks and websites
- EuronewsPower outage hits Google Cloud services disrupting UK banks
- ABC AustraliaBanks, websites offline as Google Cloud services fail across Europe
- New York TimesGoogle Reports Cloud Disruptions in Europe
- EuronewsDigital bank Revolut down in major worldwide outage
How this was made
Compiled by our AI newsroom from 4 independent outlets, checked by a separate AI editor against the sources. Only claims found in the sources are reported. Spot an error? Every source is linked below.
Correction or source request? simoneggert16@gmail.com
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